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Skype for Business (Microsoft Lync)

These instructions help you configure your Skype for Business phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Skype for Business.TDS
Skype for Business.TDT
Skype for Business.DBS

Contents​

Configure the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

The Skype for Business phone system writes its CDR data to a MSSQL database called LcsCDR on the Monitoring Server. In order for TIM Plus to connect to the database and collect the call logging data, a Windows or SQL authenticated login will have to be created to allow access. Contact your system maintainer if you are not familiar with this procedure.

The following information is required for TIM Plus to connect to the LcsCDR database:

  • IP address or hostname of the Monitoring Server where the LcsCDR database resides.
  • Username and Password of the LcsCDR database.

Setting up a DSN connection​

To enable TIM Plus to work with your Skype for Business phone system, you first need to set up a DSN connection by following the steps below:

  1. Open Windows Control Panel and select the Administrative Tools icon
  2. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window
    info

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  3. Click on the System DSN tab.
  4. Click on the Add button.
  5. Select SQL Native Client from the driver list and click Finish.
  6. In the Name field, enter lync.
  7. In the Description field, enter TIM Plus link to LcsCDR.
  8. In the Server field, enter the IP address or hostname of your Monitoring Server.
  9. In the Username field, enter the username for your LcsCDR database.
  10. In the Password field, enter the password for your LcsCDR database.
  11. In the Database drop-down list, select LcsCDR.
  12. Click on the Test button to confirm the information you entered is correct and that the connection is successful.
  13. Click on the OK button to close the window.

An example of an ODBC entry is shown below: skype for business

Configure TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Skype for Business:

Once the DSN connection has been set up, log in to TIM Plus and perform the steps below:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.
  3. Locate the site object you want to configure in the Directory, click on it and select Properties. skype for business
  4. In the Site Properties window, select Skype for Business from the PBX model drop-down list.
  5. In the Connection method field, select Connect to a system DSN from the drop-down list.
  6. In the DSN name field, select lync from the drop-down list.
  7. In the Frequency field, enter 5.
  8. In the DB script field, select Skype for Business from the drop-down list.
  9. Click on the Options tab and tick the Keep a local backup of any data tickbox, as shown below TIM Plus PBX backup options
  10. Click on the Save button to apply the settings.